Office Hours & Appointments

Our office is open from 8AM to 5PM, Monday through Friday.

Scheduling Appointments

Appointments are scheduled in advance with the physician of your choice by:

Calling the clinic at 919.471.9622
Make an Appointment: Press 1
Work-Related Injury: Press 2 then 4

Appointment Cancellations

We ask that you provide us with notice if you are unable to keep an appointment. This consideration will create availability for another patient requiring medical care. Patients who do not show for a scheduled appointment without cancelling 24 hours in advance will be charged a $30 no-show fee that will need to be paid prior to the next scheduled visit.

Arrival at the Clinic for your Appointment

If you are a New Patient to the clinic and have a MyChart account, you will receive messages in MyChart to eCheck-In in advance of the visit.  If you complete eCheck-In, you will receive a bar code you can scan at the clinic entrance to bypass having to check in at the front desk.  This will save you time in clinic.

If you do not eCheck-In as a New Patient, please arrive 30 minutes prior to your appointment time and:

  1. You will be required to provide proof of identity and your insurance card so we can file an insurance claim with your carrier on your behalf.
  2. You will be required to complete eCheck-In on a tablet in our reception room.
  3. You will be required to pay any copay, coinsurance or deductibles that you are responsible for as a result of your insurance policy. Patients will be asked to reschedule if they are not prepared to make payments they are responsible for at the time of service.

If you are a Return Patient to the clinic and have a MyChart account, you will receive messages in MyChart to eCheck-In in advance of the visit.  If you complete eCheck-In, you will receive a bar code you can scan at the clinic entrance to bypass having to check in at the front desk.  This will help us optimize your clinic visit.

If you do not eCheck-In as a Return Patient, please arrive 20 minutes early to:

  1. Complete eCheck-In on a tablet in our reception room.
  2. Pay any copay, coinsurance or deductibles that you are responsible for as a result of your insurance policy. Patients will be asked to reschedule if they are not prepared to make payments they are responsible for at the time of service.

Our Facilities:

Should you and our team decide that you will require a surgical procedure, you may be scheduled for an inpatient or outpatient procedure at one of the following hospitals:

  • Durham Regional Hospital
  • Davis Ambulatory Surgery Center
  • Arringdon Ambulatory Surgery Center
  • Duke Hospital (Duke North)
  • Duke Ambulatory Surgery Center (ASC)

Should surgery be necessary the Surgical Coordinator assigned to you will explain every step of the process by guiding you through your pre-op appointment, medical clearance guidelines, what to expect the day of the surgery and scheduling your first post operative appointment.